All Systems Operational

About This Site

Status: Squirrel Cloud POS Services

Uptime over the past 90 days. View historical uptime.
API Operational
90 days ago
100.0 % uptime
Today
HUB Operational
90 days ago
100.0 % uptime
Today
BoH Operational
90 days ago
100.0 % uptime
Today
Reports ? Operational
90 days ago
100.0 % uptime
Today
FoH ? Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Past Incidents
Dec 10, 2023

No incidents reported today.

Dec 9, 2023

No incidents reported.

Dec 8, 2023

No incidents reported.

Dec 7, 2023

No incidents reported.

Dec 6, 2023

No incidents reported.

Dec 5, 2023

No incidents reported.

Dec 4, 2023
Upcoming scheduled maintenance notice – App Version 2.107.21
Completed - The scheduled maintenance has been completed.
Dec 4, 03:30 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 4, 01:30 PST
Scheduled - Upcoming scheduled maintenance notice – App Version 2.107.21:

We want to inform you for our upcoming scheduled maintenance activity. This maintenance is scheduled for December 04th between 1:30 am PST and 3:30 am PST.

During this maintenance period, our technical team will be working diligently to ensure the seamless operation of our Cloud POS Platform. While these improvements are implemented, you may experience temporary unavailability of the platform. If your business operates during these hours, your system will automatically switch to offline mode during the maintenance window.

Action is required from your end for this maintenance. You will need to update your application to FOH App Store version 2.107.21. Please check out this article for instructions on how to update your app:

https://help.squirrelsystems.com/s/article/Version-Update-Cloud-POS

The update will involve updates to the API Service, Back of House (BOH) and Front of House (FOH) modules.

We appreciate your understanding as we continue to enhance your Squirrel Systems experience. If you have any questions or concerns, please do not hesitate to reach out to your dedicated Squirrel representative.
Nov 28, 05:55 PST
Dec 3, 2023

No incidents reported.

Dec 2, 2023

No incidents reported.

Dec 1, 2023

No incidents reported.

Nov 30, 2023

No incidents reported.

Nov 29, 2023

No incidents reported.

Nov 28, 2023

No incidents reported.

Nov 27, 2023
Upcoming scheduled maintenance notice – App Version 2.107.20
Completed - The scheduled maintenance has been completed.
Nov 27, 03:50 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 27, 01:50 PST
Update - We will be undergoing scheduled maintenance during this time.
Nov 27, 01:49 PST
Update - We will be undergoing scheduled maintenance during this time.
Nov 27, 01:47 PST
Update - We will be undergoing scheduled maintenance during this time.
Nov 27, 01:03 PST
Update - We will be undergoing scheduled maintenance during this time.
Nov 23, 08:46 PST
Scheduled - Upcoming scheduled maintenance notice – App Version 2.107.20:

We want to inform you for our upcoming scheduled maintenance activity. This maintenance is rescheduled for November 27th between 1:30 am PST and 3:30 am PST.

During this maintenance period, our technical team will be working diligently to ensure the seamless operation of our Cloud POS Platform. While these improvements are implemented, you may experience temporary unavailability of the platform. If your business operates during these hours, your system will automatically switch to offline mode during the maintenance window.

Action is required from your end for this maintenance. You will need to update your application to FOH App Store version 2.107.20. Please check out this article for instructions on how to update your app: https://help.squirrelsystems.com/s/article/Version-Update-Cloud-POS

This maintenance also includes fixes for known field issues:

- #47045: [BOH] Terminal profiles are not showing the correct terminal version after a device has been updated
- #46948: [FOH] Transaction Report is not displaying the expected values
- #46020: [BOH] Several reports failing to generate
- #47031: Requisitions are reprinting when checks are settled
- #47040: [FOH] Customer created on POS fails to synchronize with cloud

The update will involve updates to the API Service, Back of House (BOH) and Front of House (FOH) modules.

We appreciate your understanding as we continue to enhance your Squirrel Systems experience. If you have any questions or concerns, please do not hesitate to reach out to your dedicated Squirrel representative.
Nov 23, 08:46 PST
Nov 26, 2023

No incidents reported.

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